Shipping & Returns
Shipping
- All orders ship from California, USA
- Orders are dispatched within 1 business day
- Free standard shipping on orders over $49 (USA)
- Most USA orders arrive within 3–7 business days
- You will receive a tracking number by email once your order ships
30-night comfort guarantee
Try Nova Triggers through a full cycle. If it doesn't bring you real comfort, contact us within 30 nights of delivery for a full refund. No awkward questions.
How to return
- Email hello@novatriggers.com with your order number
- We will send return instructions within 1–2 business days
- Ship the item back in its original packaging when possible
- Refunds are processed within 5–10 business days of receiving your return
Damaged or defective items
If your belt arrives damaged or defective, contact us within 7 days with photos. We will replace it at no cost or issue a full refund — your choice.
Last updated: June 2026
Questions? Email hello@novatriggers.com